BAD CUSTOMER SERVICE FROM CONSULTANTS AND MANAGEMENT

MTN billed me as per my normal monthly subscription of R519 and l paid them R520.00 by EFT as per the arrangement.They later came back and told me that the amount l paid is not reflecting on the account.l forwarded proof of payment which was my bank statement and the Capitec Notification form that has the payment reference. Query has been pending since the 2 of September 2017.After numerous communication attempts with Mtn consultants query has not been resolved instead they harassing me with calls and sms,suspending my line while proof of payment has been forwarded to them,Spoke to management,one of them being Samukelisiwe Mdunge she advised that they is absolutely nothing they can do for me as they have done everything from their side which l find very *********** as the is a lot of inconsistency of information from management and consultants.