QS
Quintin S
1 reviews | Active since Jul 2022
05 Jul 2022, 13:44
Bad Customer service
Message: You self help service is useless I have been trying to get hold of a consultant to speak to and every number that they have gave me is not in use any more. I need to get hold of some one that can merge my detail for the old legacy account to the new system . It is holding me back from applying for a new handset and contract. If this is how bad you service is I will be thinking of moving over to a different network provider. CALL me urgent *** or *** Quintin This message was send on the 15 June 2022
Helpful (0)
Replies (2)0
Replies (2)QS
Quintin S's updateReviewer Update
05 Jul 2022, 13:49Below is the proof that I have mailed them and still up till now no one has assist me
This is the worst service I have ever encountered and and will not advice anyone to go with MTN
Good day Sales, Can you urgently assist with the below request. Kind Regards,
Siyabonga Ngwenya
MTN SA Reference Number: ***
--Original Message--
From: ***
Date: 06/17/2022 11:26 AM
To: ***
Subject: RE: Contact us Query Complaint [#***]
CAUTION: This email originated from outside of the MTN organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. To whom it may concern I still haven t received any call from one of you sales consultants Please follow up I m available any time I need to resolve this matter urgent Thank you and keep safe Quintin G Sillands Factory Manager *** *** (+27) 61 *** (+27) 83 ***
This is the worst service I have ever encountered and and will not advice anyone to go with MTN
Good day Sales, Can you urgently assist with the below request. Kind Regards,
Siyabonga Ngwenya
MTN SA Reference Number: ***
--Original Message--
From: ***
Date: 06/17/2022 11:26 AM
To: ***
Subject: RE: Contact us Query Complaint [#***]
CAUTION: This email originated from outside of the MTN organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. To whom it may concern I still haven t received any call from one of you sales consultants Please follow up I m available any time I need to resolve this matter urgent Thank you and keep safe Quintin G Sillands Factory Manager *** *** (+27) 61 *** (+27) 83 ***
QS
Quintin S's update05 Jul 2022, 13:49
Reviewer Update
Below is the proof that I have mailed them and still up till now no one has assist me
This is the worst service I have ever encountered and and will not advice anyone to go with MTN
Good day Sales, Can you urgently assist with the below request. Kind Regards,
Siyabonga Ngwenya
MTN SA Reference Number: ***
--Original Message--
From: ***
Date: 06/17/2022 11:26 AM
To: ***
Subject: RE: Contact us Query Complaint [#***]
CAUTION: This email originated from outside of the MTN organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. To whom it may concern I still haven t received any call from one of you sales consultants Please follow up I m available any time I need to resolve this matter urgent Thank you and keep safe Quintin G Sillands Factory Manager *** *** (+27) 61 *** (+27) 83 ***
This is the worst service I have ever encountered and and will not advice anyone to go with MTN
Good day Sales, Can you urgently assist with the below request. Kind Regards,
Siyabonga Ngwenya
MTN SA Reference Number: ***
--Original Message--
From: ***
Date: 06/17/2022 11:26 AM
To: ***
Subject: RE: Contact us Query Complaint [#***]
CAUTION: This email originated from outside of the MTN organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. To whom it may concern I still haven t received any call from one of you sales consultants Please follow up I m available any time I need to resolve this matter urgent Thank you and keep safe Quintin G Sillands Factory Manager *** *** (+27) 61 *** (+27) 83 ***
QS
Quintin S's updateReviewer Update
05 Jul 2022, 14:02Here is the names of the MTN representatives that promises you service but never deliver
Siphesihle Ngcobo
Rapula Nyakale
Siyabonga Ngwenya
The MTN branch in Makhado mall is even worst , you go there for assistance but they tell you that you have to phone MTN yourself , they cant assist
This is the most utter worst service I have ever encountered , all that I`m asking for is to merge my old legacy account to the new system ( only MTN can do it ) then I can proceed with my new contract .
I have been a client of MTN for over 8 years now and this is how you treat your customers
You leave me no other choice but to report you
Make it right by sorting out my account ASAP
Unhappy customer
Quintin
Siphesihle Ngcobo
Rapula Nyakale
Siyabonga Ngwenya
The MTN branch in Makhado mall is even worst , you go there for assistance but they tell you that you have to phone MTN yourself , they cant assist
This is the most utter worst service I have ever encountered , all that I`m asking for is to merge my old legacy account to the new system ( only MTN can do it ) then I can proceed with my new contract .
I have been a client of MTN for over 8 years now and this is how you treat your customers
You leave me no other choice but to report you
Make it right by sorting out my account ASAP
Unhappy customer
Quintin
QS
Quintin S's update05 Jul 2022, 14:02
Reviewer Update
Here is the names of the MTN representatives that promises you service but never deliver
Siphesihle Ngcobo
Rapula Nyakale
Siyabonga Ngwenya
The MTN branch in Makhado mall is even worst , you go there for assistance but they tell you that you have to phone MTN yourself , they cant assist
This is the most utter worst service I have ever encountered , all that I`m asking for is to merge my old legacy account to the new system ( only MTN can do it ) then I can proceed with my new contract .
I have been a client of MTN for over 8 years now and this is how you treat your customers
You leave me no other choice but to report you
Make it right by sorting out my account ASAP
Unhappy customer
Quintin
Siphesihle Ngcobo
Rapula Nyakale
Siyabonga Ngwenya
The MTN branch in Makhado mall is even worst , you go there for assistance but they tell you that you have to phone MTN yourself , they cant assist
This is the most utter worst service I have ever encountered , all that I`m asking for is to merge my old legacy account to the new system ( only MTN can do it ) then I can proceed with my new contract .
I have been a client of MTN for over 8 years now and this is how you treat your customers
You leave me no other choice but to report you
Make it right by sorting out my account ASAP
Unhappy customer
Quintin