BAD CUSTOMER SERVICE

Good Day Hello Peter, I (in-boxed) you on your Facebook Account, so I will change the names on this review) I would like to make use of this opportunity not to just enter for the give away competition, but to also make a complaint on behalf of my friend "Annie" who has been a faithful MTN client, but has been having on going challenges with MTN billing her from R6000-R8000 every month for the last 3 or 4 months. She calls them numerous times to correct this matter from their side, but with no success. MTN even blocks usage of her phone, then she needs to call them to unblock the phone , but after a week or so the phone is blocked again. She might not the energy for all of MTN **** because besides work (she is employed as a Public Servant), she also needs to attend to her grandmother who is old and frail . I hope that you can assist my friend regarding this matter, On behalf of " Annie" Yours sincerely, Lucinda 🌻❤️