NN
Nandipha N
1 reviews | Active since Feb 2013
26 Feb 2015, 08:36
Bad customer service and incorrect billing
I have requested that I received itemised billing and still I have not received anything <br> I am stuck in a contract and I want to get out but the company is not willing to move me to prepaid until I settle my account
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Replies (1)
MTN South Africa's replyOfficial
02 Mar 2015, 15:44Hello NandiNocuze,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that I have re-emailed the statement for the invoice dated the 2015-02-20. Your number was migrated to prepaid on the 2nd of March 2015.
est assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that I have re-emailed the statement for the invoice dated the 2015-02-20. Your number was migrated to prepaid on the 2nd of March 2015.
est assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply02 Mar 2015, 15:44
Official
Hello NandiNocuze,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that I have re-emailed the statement for the invoice dated the 2015-02-20. Your number was migrated to prepaid on the 2nd of March 2015.
est assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that I have re-emailed the statement for the invoice dated the 2015-02-20. Your number was migrated to prepaid on the 2nd of March 2015.
est assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***