1 reviews | Active since May 2016
bad customer service
<p>I called mtn over and over to check with them how much I owe them... clearly their lawyers don't have anything on me because they are failing to come back to me.. and i hope I am not gonna be blacklisted because of their incompetency.</p>
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that we have consulted with management from the legal division to confirm the status of the account, we can confirm that the account is fully paid up.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Best regards,
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that we have consulted with management from the legal division to confirm the status of the account, we can confirm that the account is fully paid up.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Best regards,