NM
Ndileka M

1 reviews | Active since Mar 2016

10 Apr 2016, 11:59

Bad customer service

back to say we are sorry we forgot to call you but because I was not important enough they did not bother. I will not let this go until I receive a letter of apology because, I know that this Mickey Mouse operation would not afford to

0
Replies (1)
MTN South Africa
MTN South Africa's reply11 Apr 2016, 22:42
Official
Hello ndileka_mfeketho,

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

We will engage with the relevant management team to assist and provide you with feedback.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***

Best regards,