BAD CUSTOMER SERVICE

I am a client of MTN for many years and now i want to cancel a contract that is past the 24 month period.<br> <br> I phoned 29 October the call center to cancel the contract. They said it takes 7 working days and i must still pay for the current month, no problem. I did ask for a reference number but the lady could not supply me one.<br> <br> Just to check that every thing was canceled, i phoned them today (24 November 2015) just to find out that the cancellation was still pending and i am going to pay for December also.<br> <br> MTN you are not \the better connection"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;558650;896751;8;2;0;0;0;0;2;NULL;NULL;NULL;15/11/24 13:43;15/11/24 11:49;Shower door explored;988128;Sherry;***;I had a toughened shower enclosure paid by Shower panel. The technicians came out twice to fix the poor workmenship yesterday around 18H00 the panel exploded and and glass all around the shower. My wife called Sherry for assistance and repairs, she was rude and unhelpful. Instead of sending someone out she sent me a repair quote for her poor workmanship. The quality of work and attitute from Sherry is worrying and concerning, she now also does not want to provide the 1 year warranty. Beware of dealing with this company. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;509722;704391;9;2;0;1;0;0;2;NULL;NULL;NULL;15/11/24 8:30;15/11/24 11:51;Your staff is disrespectful.;9,01E+12;Male in Road Side Assistance;***;Today (24 Nov 2015 - 08:30am) I called Miway to find out if I could get mat car towed to the nearest battery shop to replace my current battery that had finally given in. I called from another number which is not on the system and spoke to a woman who explained that it would be covered as I have Comprehensive cover. She then transferred me to the Road Assistance Dept, and I spoke to a man whose name I cannot remember. He suddenly said that I would have to pay a call out fee to the Towing company because I was not in the \middle of nowhere\"" (his words). I then asked him to define \""middle of nowhere\"" and he explained that it would be 100km outside of JHB. I then asked why you would tow 100km for free"