WR
Wesley R
1 reviews | Active since Jun 2015
03 Jun 2015, 11:03
Bad Customer service
It has been almost 3 weeks since I phoned in to have my contract terminated as I do not want to renew or upgrade my contract with MTN. What should have taken 48 hours is taking more than half the month. The call centers answer your calls half an hour later after calling and holding the [URL Removed] month end I will have to continue paying for a contract i do not wish to have.<br> BAD SERVICE!!!<br>
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Replies (1)
MTN South Africa's replyOfficial
08 Jun 2015, 10:28Hello WesleyR187,
Thank you for your post.
Please accept our apologies for any inconvenience caused.
Please advise that your query has been escalated to the relevant department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Warm Regards
Zelephi
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused.
Please advise that your query has been escalated to the relevant department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Warm Regards
Zelephi
REQ:***
Best regards,
MTN South Africa's reply08 Jun 2015, 10:28
Official
Hello WesleyR187,
Thank you for your post.
Please accept our apologies for any inconvenience caused.
Please advise that your query has been escalated to the relevant department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Warm Regards
Zelephi
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused.
Please advise that your query has been escalated to the relevant department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Warm Regards
Zelephi
REQ:***
Best regards,