Bad customer service

Good day MTN

My name is Justin Jacobs i‎ called in today regarding a contract and the service I got was bad. Your consultant really treated me like a ******** and made me feel like im lying to him and worst of all the consultant did not even give me a time to talk to him and refuse to give me he's name and told me that he gave me his name at start of the call. He was very very rude and Im totally disappointed in MTN service. I tried to call from 14:41 but I couldn't get through cause there is no option to speak to a consultant and when you get a consultant then they not willing to help at all. I spoke to a lady named Leane from sales who was very helpful and a gentleman named Siphilele who also help me but getting through to customer service ********** they cant even take a call they just transfer me back to sales and back to them which really ****ed me off. Im really disappointed with MTN service and promise im not gone leave it here im going to put it on every social media platform so people can understand that MTN consultants has poor customer service.

So can I please have feedback asap from management so they can explain to me is that the service that they give customers, so please send feedback to me by the 06/03/2018. Please don't try to fool me by trying to soft talk me because I need MTN management to go and listen to the call and explain what happened. Here is the number I called from ********** and it happen around 15:30 and 16:10 on the 05/03/2018.

Here is my contacts ********** or ********** .

Waiting to hear from MTN very soon