bad customer service

is it me or dealing with MTN is worse than having a baby, trust me i have been in labour for 36 hours and that was easier than dealing their customer service, their call center agents are rude no wonder everyone i know is cancelling their business, its your employees MTN maybe ***** some from Vodacom who listen to the customer .

my contract is ending in December i want to cancel it while i still have time. because i don't have to have that incident were you guys said " yes your contract is 24 months but you still need to cancel it" like the last time now i went to the MTN store , they said write an email i did , and they said call the call center, for the past two days to get someone to assist me its like a CIA mission, I'm hiding weapons of mass destruction. your call center agents are *********** , i have a job i don't time to run around and be holding the phone. if you need to keep your jobs maybe deal with people better . i swear its not about your product its how your deal with people,