KN
Kgopotjo N
1 reviews | Active since Feb 2015
13 May 2015, 09:51
Bad customer service
Ive been calling Mtn customer care for the past 3days without any success. It keeps on saying 'we currently experiencing high volume of calls'....customer should be one of mtn first priority.
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Replies (1)
MTN South Africa's replyOfficial
14 May 2015, 09:23Hello Matlebjane,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Unfortunately I could not get hold of you on your number, it goes straight to voicemail. May you kindly advise us of your query if it has not been resolved yet.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Unfortunately I could not get hold of you on your number, it goes straight to voicemail. May you kindly advise us of your query if it has not been resolved yet.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply14 May 2015, 09:23
Official
Hello Matlebjane,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Unfortunately I could not get hold of you on your number, it goes straight to voicemail. May you kindly advise us of your query if it has not been resolved yet.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Unfortunately I could not get hold of you on your number, it goes straight to voicemail. May you kindly advise us of your query if it has not been resolved yet.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,