pK
prudence K
1 reviews | Active since Dec 2014
05 May 2015, 11:57
bad customer service
Why should i wait for more than 5 working days in order for somebody to help me with a settlement letter? <br> can the cancellation department assist <br> <br> ref ***<br> <br>
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
18 May 2015, 11:47Hello prudy KHUPAI,
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
Your request has been forwarded to the relevant department which will be able to draft a quotation on a signed company letterhead, as per our telephonic conversation. We trust that all will now be in order.
Regards
Mary
REQ:***
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
Your request has been forwarded to the relevant department which will be able to draft a quotation on a signed company letterhead, as per our telephonic conversation. We trust that all will now be in order.
Regards
Mary
REQ:***
MTN South Africa's reply18 May 2015, 11:47
Official
Hello prudy KHUPAI,
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
Your request has been forwarded to the relevant department which will be able to draft a quotation on a signed company letterhead, as per our telephonic conversation. We trust that all will now be in order.
Regards
Mary
REQ:***
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
Your request has been forwarded to the relevant department which will be able to draft a quotation on a signed company letterhead, as per our telephonic conversation. We trust that all will now be in order.
Regards
Mary
REQ:***