1 reviews | Active since Aug 2017
Bad customer service
<p>Sent an e-mail on the 27/7/2017 to cancel Broadband Internet sim and Voice sim -</p> <p> ********** 003 and ********** 005. Received a reference number ********** 3. Tried calling twice yesterday 1/8/2017 to follow-up on cancellation and was told to speak to Retentions dept but call was never transferred.</p> <p>Contract expired on the 25/7/2017 and I require this to be cancelled immediately.</p> <p> </p> <p>Thanks</p> <p> </p>
Thank you for your post.
We acknowledge the receipt of your complaint.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Kindly reply with your id number in order for us to investigate and resolve your problem accordingly.
regards
mike
Complaints Management Team
Reference Number: ***1
Thank you for your post.
We acknowledge the receipt of your complaint.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Kindly reply with your id number in order for us to investigate and resolve your problem accordingly.
regards
mike
Complaints Management Team
Reference Number: ***1