bad customer service
<p>For the past 3 days **** sites claim i subscribed to their websites at ridiculous amount daily, i complained to their champion so called consultants and claim they cancelled those subscriptions but few hours later i get new subscriptions from other **** sites and Mtn claim no responsibility. MTN and **** sites took over my phone and airtime.</p>
Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
Kindly be advised that we have sent an urgent request to content providers to remove the subscriptions from your number *** it should take within to 2 to 48HRS to unsubscribe your number.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
regards
mike
Complaints Management Team
Reference Number: ***4
Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
Kindly be advised that we have sent an urgent request to content providers to remove the subscriptions from your number *** it should take within to 2 to 48HRS to unsubscribe your number.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
regards
mike
Complaints Management Team
Reference Number: ***4