Bad Customer service
<p>Today I spoke to a call centre agent who was terrible. Just yesterday I spoke to one who helped me but the only problem is that he opened one of my accounts while I have two then today I phoned for them to open the other line only to get a very different kind of agent who did not help me at all and told me that the other guy who assisted me yesterday had broken company protocol and she wont be doing that, eish </p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
kindly be advised that all your numbers have been reconnected and they should work properly please try making call.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
kindly be advised that all your numbers have been reconnected and they should work properly please try making call.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
REQ:***
