1 reviews | Active since May 2016
Bad customer service
<p> I've never felt so humiliated and Disrespected</p> <p> </p> <p>Early this morning I loaded air time and soon converted it to data bundles and also left some air time.</p> <p>30minutes later I tried making a call and my balance was on 00.00 and I still have data bundles so it wouldn't be network connection. </p> <p> </p> <p>This is getting out of hand I've been a loyal client but the treatment I've been getting from MTN is uncalled for. </p> <p> </p> <p>Bad customer service from such a big company. </p> <p>Please reverse my airtime. </p>
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
kindly be advised that we credited you with R7 airtime for the airtime that went missing dial *141# to check your balance.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
REQ:***
Best regards,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
kindly be advised that we credited you with R7 airtime for the airtime that went missing dial *141# to check your balance.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
REQ:***
Best regards,