1 reviews | Active since Oct 2016
Bad customer service
<p>Took my phone for repairs under insurane on the 15/September 2016, till today the MTN insurance didnt pay the service provider, I understand my phone is fixed , I have been without it morethan a month already! I went to the store 3 times , and given a call centre number nothing seems to be done</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***