1 reviews | Active since Oct 2016
Bad customer service
<p>My MTN contract at Auto Page expired in February 2016. I cancelled the contract at Auto Page, Jeffreys Bay by Heidi in November 2015. I send an e-mail and a fax, as well as a visit at the MTN offices in Jeffreysbay, where they told met that my contract was stopped nothing to worry about.</p> <p>I now received sms's and phone calls from MTN that my contract has not been cancelled and that I ow them the amount of R1584.48 and monthyl the amount of R349.95. Their reference No is ********** 735 and account No C ********** .</p>
Good day Heneley
Thank you for your post, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly provide us with more information like the your ID no or the contract phone number so we may assist you without further delay. Should you have any further queries please do not hesitate to contact us on 808 or *** from other networks.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Yahya
REQ:***
Good day Heneley
Thank you for your post, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly provide us with more information like the your ID no or the contract phone number so we may assist you without further delay. Should you have any further queries please do not hesitate to contact us on 808 or *** from other networks.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Yahya
REQ:***