Bad customer service
<p>I bought a Samsung tablet with MTN on 18 Dec 2014. The tablet started giving me problem with the battery this year and I took it in to MTN for repairs in 17 Aug 2016. They qouted me R998.00. I paid the amount but my tablet was return to the shop unrepaired. I immediately notice and took it back. It's been two months now and when I call them, they always say they are waiting for parts. Please assist me to get my tablet back and refund if they can not repair it.</p>
Good afternoon Obedience
Thank you for your post.
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The handset has been repaired and awaiting to be dispatched to your nearest service centre.
I will keep you updated.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Good afternoon Obedience
Thank you for your post.
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The handset has been repaired and awaiting to be dispatched to your nearest service centre.
I will keep you updated.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Good afternoon Obedience
Thank you for your post.
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The handset has been repaired and awaiting to be dispatched to your nearest service centre.
I will keep you updated.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Good afternoon Obedience
Thank you for your post.
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The handset has been repaired and awaiting to be dispatched to your nearest service centre.
I will keep you updated.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***