Bad Customer service

<p>I have always been a Vodacom subscriber since I started using a mobile phone. 2015 I decided to move over to MTN as there were awesome Data specials and worked out cheaper. Since then I have always loaded between R100 and R300 worth of airtime which was converted into data. I must say I am very disappointed in the service level with the call centre. I have been experiencing that my data is being depleted immediately after it has been loaded. This was not the first time it has happened to me, the first time this happened I was re-imbrued. This time my experience with the 2 ladies that helped was not very accommodating. I have had this phone for more than a year and manage my apps and cellular data very well which are usually all off. When I called into the call centre on the 19/10/2016 i spoke to 2 ladies who couldn’t help me and advise me without even listening to what I needed. Roxanne cut my call with hardly any attempt to assist me. Lydia assisted later the evening but was also not very helpful just saying it’s my apps which I know for a fact the apps are all off. I just needed someone to assist to look into it but none of them helped.Nevermind the fact that I held on for over 20min for each of them. I am currently too scared to load airtime again until I get someone from technical to assist me by looking into this matter. Why have a call centre department if they cannot even assist with your queries. Exhausted customer.</p> <p> </p>