mS
mmathabo S
1 reviews | Active since Jul 2016
26 Jul 2016, 08:21
bad customer service
<p>i got four contact number two is top up and two open lines i ask mnt to do top up for those two lines they said i can do top up i must do top up after three month but now is more than three month. when a call them they said i must go to mnt stores when i go to mnt they said i must call customer service . now i paying more than i suppose to pay they even said i use internet i dont know that to do know i even ask them today to block those number . I this is not good at all the services it is bad thanks</p>
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MTN South Africa's replyOfficial
27 Jul 2016, 13:53Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
You may set up a Subsciber usage limit by dialing *141*5# ok select option 1 to manage usage.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
Best regards,
MTN South Africa's reply27 Jul 2016, 13:53
Official
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
You may set up a Subsciber usage limit by dialing *141*5# ok select option 1 to manage usage.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
Best regards,