MG
Mahesh G
1 reviews | Active since Aug 2017
17 May 2018, 19:14
Bad customer serivce
I had issue with SIMSwap with MTN number. I asked many times for ***** investigation services. they just created ticket number. I have been waiting for their response more than 2 months. Worst customer serivce
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MTN South Africa's replyOfficial
23 May 2018, 22:07Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have escalated the complaint to the prepaid supervisors to intervene with the investigation and feedback.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply23 May 2018, 22:07
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have escalated the complaint to the prepaid supervisors to intervene with the investigation and feedback.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,