BAD CUSTOMER RESPONSE,

Good Day<br> <br> I went to menlyn wanting to pay my account noticing that my line had been suspended without any form of communication from MTN to notify me as to why,in getting there i was told that i had to pay over R3,300 shocked and wanting to understand where that bill is coming from?i set at the store 3hours and more with systems on and off,contacting the call centre no response to date,i waited for an update from Alidzu none.I have not received any bills,no 3notices over a period of 3months and to my suprise bills are not sent yet MTN sent a letter stating i am being handed over to credit bereau.<br> <br> How do i get listed without any form of records where i made payments personally going to Menlyn Branch to pay and asked one consultant to put up a debit order which apparently was never done...i took up a Top UP contract but the amounts are always ridiculous...<br> <br> I will approach the ombudsman to get to the bottom of this...i have treated Unfairly i have had no communication i am concern about my credit record should that be turnished i will also take this up with my Lawyer...this is bad customer beyond measure and MTN takes no effort to ensure customers are protected.<br> <br> Regard