Bad customer interaction
Handed over after I was informed that I had one last payment which I made. No warning whatsoever. I hate being made as if I have a problem paying. Service was appalling ???
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Replies (2)
MTN South Africa's replyOfficial
14 Nov 2018, 11:29 Good day Liz, Thank you for your post. Please assist me with me with the MTN account details for assistance.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply14 Nov 2018, 11:29
Official
Good day Liz, Thank you for your post. Please assist me with me with the MTN account details for assistance.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's replyOfficial
14 Nov 2018, 11:38Good Day Liz
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
Kindly provide your cell number or your ID number so we may have this matter investigated further.
Warm RegardsBrendah LangaComplaints Management team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
Kindly provide your cell number or your ID number so we may have this matter investigated further.
Warm RegardsBrendah LangaComplaints Management team
Best regards,
MTN South Africa's reply14 Nov 2018, 11:38
Official
Good Day Liz
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
Kindly provide your cell number or your ID number so we may have this matter investigated further.
Warm RegardsBrendah LangaComplaints Management team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
Kindly provide your cell number or your ID number so we may have this matter investigated further.
Warm RegardsBrendah LangaComplaints Management team
Best regards,