bad credit still with transunion after making payment December 2015
<p>During April 2015 I have been through the cancellatioin of my 3G No: *** with a Mr Ahmed Farouk from MTN Retentions, who was great. In December I tried to take out a new contract with vodacom and was told I had bad credit in transunion. I contacted MTN and managed to get hold of Ahmed Farouk who told me a story, to cut a long story short,I ended up paying R111 odd to MTN to get my name cleared. I was told the matter would be resolved. <span style="color: #555555; font-family: 'Avenir W01'; background-color: #ffffff;">Mr Ahmed Farouk from MTN</span><span style="color: #555555; font-family: 'Avenir W01'; background-color: #ffffff;"> insured me he would send MTN Legal department to say all was fine. Yestereday i tried to take out a new contract and was denied stating</span><span style="font-family: 'Avenir W01';"> my bad credit is still not removed. Cell No:***</span></p>
Good Day navin-mahabeer,
Thank you for your post.
Please accept our apologies for the delay experienced and for any inconveniences caused to you.
Kindly note that as per our records our Legal team has contacted you, and a request was sent to the credit bureau to update your payment profile.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***
Good Day navin-mahabeer,
Thank you for your post.
Please accept our apologies for the delay experienced and for any inconveniences caused to you.
Kindly note that as per our records our Legal team has contacted you, and a request was sent to the credit bureau to update your payment profile.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***
