1 reviews | Active since Oct 2014
BAD CONTRACT -
<p>i had a 24 months contract with them . They kept on billing for 3 month which now they tell me i owe them 1000 , Nobody tried to contact me to find out if i still want to continue with them . #Mtnmustfall</p>
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time on line, please be advised that it is the client responsibility to give MTN 30 days notice to cancel the contract as per the terms and conditions signed. If no cancellation request is received the account will move to a month to month contract.
We have checked the system and do not pick up any usage on the sim card from December month. The account balance is now R958.14 this will be credited back to clear the account balance.
Kind Regards,
Alice van der Merwe
REQ: **********
Best regards,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time on line, please be advised that it is the client responsibility to give MTN 30 days notice to cancel the contract as per the terms and conditions signed. If no cancellation request is received the account will move to a month to month contract.
We have checked the system and do not pick up any usage on the sim card from December month. The account balance is now R958.14 this will be credited back to clear the account balance.
Kind Regards,
Alice van der Merwe
REQ: **********
Best regards,