1 reviews | Active since Feb 2017
Bad connections
I have a work phone Huawei P10 lite and a Samsung S8+. At my office in Brynston at my desk I get 4G on the Huawei and on my Samsung I receive only 1 bar of signal on 3G....
How is this possible if both phones are next to each other. I feel like they are putting my contract at the bottom of the priority of the network and because the Huawei is on a business contract then it probably has a better priority on the network.
This can be the only explanation I can think of. I just switched over from Vodacom because MTN has better data deals but I am regretting my decision as I have the worst network coverage in my place of work.
I hate MTN for this reason alone and I wish I never took out a contract with them.
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly contact our Coverage department on *** toll-free from and MTN number or chargeable from other SP’s numbers, weekdays 08:00 to 17:00.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards,
Mike Ramaboka
Complaints Management Team
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly contact our Coverage department on *** toll-free from and MTN number or chargeable from other SP’s numbers, weekdays 08:00 to 17:00.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards,
Mike Ramaboka
Complaints Management Team