CH
Christiaan H
1 reviews | Active since Feb 2018
28 Aug 2019, 10:33
Bad competition page ever!!!!!
Hi. On a competition post of MTN South Africa #ChallengeDay2 on Facebook. I received a inbox massage stated that i should reply with my details for them to check my eligibility of the entry. No line stated that I'm a finalist and will go in a draw for random selection. After that they said the competition team will contact me. A few days after they said i didn't win but there's no valid reason why.
Helpful (0)
Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
29 Aug 2019, 14:26Good day Christiaan,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that your entries were put into the final draw but that did not guarantee a win, unfortunately you did not win.
Warm Regards,
Zanele Mazibuko
Complaints Management Team
MTN South Africa's reply29 Aug 2019, 14:26
Official
Good day Christiaan,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that your entries were put into the final draw but that did not guarantee a win, unfortunately you did not win.
Warm Regards,
Zanele Mazibuko
Complaints Management Team
CH
Christiaan H's updateReviewer Update
29 Aug 2019, 14:42This is bull****!!! No statement were made in my inbox that the entry will go in a final draw and on that #ChallengeDay2 i was the only person that got an private response message. If the case is that I'm not black to win, well and good then I'll understand. But you guys have no valid reasons, and that's your mistake not mine!!!!????
CH
Christiaan H's update29 Aug 2019, 14:42
Reviewer Update
This is bull****!!! No statement were made in my inbox that the entry will go in a final draw and on that #ChallengeDay2 i was the only person that got an private response message. If the case is that I'm not black to win, well and good then I'll understand. But you guys have no valid reasons, and that's your mistake not mine!!!!????