1 reviews | Active since Nov 2016

25 Nov 2021, 19:45

BAD BAD SERVICE FROM MTN!!!!!!!!!

MTN service is very poor, you can update online then I try doing that over and over, then an agent phones you the finish up the upgrade then there is a system error or they don't have the color. Why is there a online upgrade system if you get this message: Y'ello, Dorothea

It looks like we lost you somewhere during your application.

A call centre agent will be in touch to complete the process.

Your reference number is

***3. No one phones in connection with your upgrade. Then you need to upgrade or you will be put on month to month. I need to pay so mutch for bad service and if your payment is late for some reason they cut your lines. Quick with cutting lines but bad with providing service. Terrible!!!

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Replies (1)
's update26 Nov 2021, 10:34
Reviewer Update
MTN service is very poor, you can update online then I try doing that over and over, then an agent phones you the finish up the upgrade then there is a system error or they don't have the color.
Why is there a online upgrade system if you get this message: Y'ello, Dorothea

It looks like we lost you somewhere during your application.

A call centre agent will be in touch to complete the process.

Your reference number is

**********3.
No one phones in connection with your upgrades.
Then you need to upgrade or you will be put on month to month.
I need to pay so mutch for bad service and if your payment is late for some reason they cut your lines. Quick with cutting lines but bad with providing service. Terrible!!!
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