Bad bad service

I am so disgusted in the service from Mtn. I app**** for a new contract online and the phone was delivered to me on 13 October 2015. I have since then tried to phone the number provided to get the sim card activated. The service is however not available. I Approached the Mtn store in Southway Mall in Rossburgh. The person that assisted me then went and app**** for a sim swop instead of activating the sim. This was done on 14 October. I returned on 15 October and the same gentleman told me to go to the DIrect store at Bluff to assist me. At the Bluff branch the sim card was Rica d but because I declined the sim swap via sms the previous day, the sim was now inactive. I was told to phone 808 to rectify......there I was transferred to three different people that couldnt assist and eventually as was put through to exactly the same number that doesnt exist for help. I have now had enough and am in a goid mind to return the pho e to Mtn and cancel the contract. The staff member at Southway Mall is useless and *********** and for three days now I have battled and still dont have a connected sim.<br>