BAD BAD SERVICE

<p>I upgraded last week Monday and the New Phone was delivered the same week Friday. The very next day Sa****ay the Phone was ****** in the box. I called earlier the morning to activate the phone and it was ****** in the process of activation. When i called to report this and I asked the call centre to block the simcard the lady that assisted said its done. I however needed the IEMI NO to block the phone. After numerous efforts I eventually found the IEMI no and called for the Phone to be blocked. Just to be informed that the previous agents that asssited me gave me the wrong information. The phone cant be blocked as it was never activated. They have limited access I should try going into a MTN store. Are they then not using the same system? This is really unacceptable....</p>