JM
Jedi M
1 reviews | Active since Mar 2015
11 Mar 2015, 08:23
bad bad service
MTN went on to debit my account 2 days before my chosen debit date. The payment didn't go through. I went and paid the instalment via EFT and called them to rectify. Which I thought was enough. A few days later I received a text saying my account was over due and I called in to find out what the problem was and the consultant said it was an error. And now today my line is suspended. I need a new mobile service provider
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Replies (1)
MTN South Africa's replyOfficial
17 Mar 2015, 14:50Hello black jedi,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
We have noted that the lines have been reconnected and a payment arrangement has be made on the account.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
We have noted that the lines have been reconnected and a payment arrangement has be made on the account.
Thank you
Wenzile Masina
REQ:***
MTN South Africa's reply17 Mar 2015, 14:50
Official
Hello black jedi,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
We have noted that the lines have been reconnected and a payment arrangement has be made on the account.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
We have noted that the lines have been reconnected and a payment arrangement has be made on the account.
Thank you
Wenzile Masina
REQ:***