bad bad csutomer service / no reponse

This is my 2nd complaint on Hellopeter for the same matter as it still has not been resolved since January 2014.<br> <br> My cell number was blocked in about April 2014 due to a dispute around data charged. After numerous emails to MTN the matter was never resolved and is still not resolved. I continued to pay the R310.00 monthly subscription even though the contract could not be used as it was blocked. <br> <br> The contract expires at the end of May 2015. At the end of April 2015 I sent an email to cancel the contract but have had no response what so ever! I have tried a MTN store but they are unable to view my account as it has been blocked. I have not received statements from MTN since October 2014 - which I have also requested but it has been ignored. I have emailed the ombudsman and MTN's legal department many many times - but no luck. I was on the phone for more than half an hour to their *** number on numerous occasions but it was never answered!!<br> <br> I cannot wait for this matter to be resolved (whenever that may be) so that I can get rid of MTN for good!