ML
Marelise L

1 reviews | Active since Jan 2017

13 Jan 2017, 08:37

Bad bad bad service MTN

<p>I have a problem that is going on for nine weeks now. After hundreds of emails and visits to MTN this is still not sorted out. They blocked my number for my account is in arrears WHICH IS NOT MY FAULT. I pay my subscription EVERY month, but they keep on charging me insurance and itimized billing WHICH STATES ON MY CONTRACT THAT I DO NOT WANT IT. I am so fed-up!!!!!!!!!!!!!!!!! Can someone please help me.</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply02 Feb 2017, 15:29
Official

Good day Marelise

Thank you for your post.

Please accept our apologies for the inconvenience experienced.

Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.

Regards

Angela

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