BAD BAD BAD SERVICE FROM MTN

I AM SO NOT HAPPY WITH THE SERVICE OF MTN YOU HOLD ON FOR EVER AND WHEN YOU SPEAK TO A CONSULTANT THEY CAN NOT HELP AND YOU GET TRANSFERRED TO SOME ONE ELSE AND THEN NO ONE ANSWERS YOUR CALL THEY QUICK TO DEBIT YOUR ACCOUNT BUT WHEN THERE IS A PROBLEM THERE IS NO ONE TO HELP I SENT E-MAILS EXT I WOULD LIKE THE HIGHEST PERSON TO CALL ME ASAP THERE SERVICE IS TOTALLY BAD BAD BAD BAD