1 reviews | Active since May 2016

17 May 2016, 11:01

BAD BAD BAD service

<p>My account has been moved from Autopage to MTN what a joke, all of a sudden I have a limit on my phone ( in the12 years with Autopage this never happened) I have contacted MTN by mail send my Autopage invoices everything and my account is still not correct. I even asked them what my outstanding amount is to close this account with them. They are a bunch of lazy staff that don't know what is going on in the departments</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply23 May 2016, 09:29
Official

Good Day peet-nienaber,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to access any information as these details were not provided on your post.

Kind Regards,

Zukiswa

REQ:***