BAD BAD BAD SERVICE

The manager gave me incorrect information to upgrade a contract, concerning the documents required. When I pitch up with the documents she told me about, she tells me that it is insufficient and then proceeds to call me a **** when I tell her that these are the documents she told me to bring. When I then tell her that I'm upset about it and that it wastes my time, she proceeds by shoving chairs around. ABSOLUTELY UNBELIEVABLE. I now think I should rather move my contract somewhere else.