AM
Amanda M
1 reviews | Active since Feb 2018
01 Aug 2019, 10:34
Bad bad bad service
Tried to port to telkom from Mtn turns out the Mtn guys did not process my request now I'm stuck. I be even sent another sms to make another request but just as the first time it was ignored and not resolved. It doesn't even deserve a star. What a waste of airtime and time I won't regain.
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Amanda M's updateReviewer Update
01 Aug 2019, 13:31Can Mtn just port my number today.. Please I'm losing my patience with this company and I don't want to change my number. Can you help me please. I really am so dissatisfied with the service
AM
Amanda M's update01 Aug 2019, 13:31
Reviewer Update
Can Mtn just port my number today.. Please I'm losing my patience with this company and I don't want to change my number. Can you help me please. I really am so dissatisfied with the service
MTN South Africa's replyOfficial
16 Aug 2019, 08:43Y'ello Amanda Matsiliso,
We would like to apologize for the delay in response and any inconvenience caused to you, and furthermore assure you that your continued patronage is valued.
We are continuously striving to improve our service and therefore your input is valued.
To port yopur prepaid number to Telkom fpr free, just use the number you want to port. and SMS: PORTME#yourIDnumber#ICCIC to ***.
For postpaid contracts, visit your nearest Telkom store and fill out an application form.
Should you have any queries or require further assistance, please do not hesitate to contact us.
Thanks,
Caylin Julius
MTN SA Complaints Management Team
We would like to apologize for the delay in response and any inconvenience caused to you, and furthermore assure you that your continued patronage is valued.
We are continuously striving to improve our service and therefore your input is valued.
To port yopur prepaid number to Telkom fpr free, just use the number you want to port. and SMS: PORTME#yourIDnumber#ICCIC to ***.
For postpaid contracts, visit your nearest Telkom store and fill out an application form.
Should you have any queries or require further assistance, please do not hesitate to contact us.
Thanks,
Caylin Julius
MTN SA Complaints Management Team
MTN South Africa's reply16 Aug 2019, 08:43
Official
Y'ello Amanda Matsiliso,
We would like to apologize for the delay in response and any inconvenience caused to you, and furthermore assure you that your continued patronage is valued.
We are continuously striving to improve our service and therefore your input is valued.
To port yopur prepaid number to Telkom fpr free, just use the number you want to port. and SMS: PORTME#yourIDnumber#ICCIC to ***.
For postpaid contracts, visit your nearest Telkom store and fill out an application form.
Should you have any queries or require further assistance, please do not hesitate to contact us.
Thanks,
Caylin Julius
MTN SA Complaints Management Team
We would like to apologize for the delay in response and any inconvenience caused to you, and furthermore assure you that your continued patronage is valued.
We are continuously striving to improve our service and therefore your input is valued.
To port yopur prepaid number to Telkom fpr free, just use the number you want to port. and SMS: PORTME#yourIDnumber#ICCIC to ***.
For postpaid contracts, visit your nearest Telkom store and fill out an application form.
Should you have any queries or require further assistance, please do not hesitate to contact us.
Thanks,
Caylin Julius
MTN SA Complaints Management Team