BAD BAD BAD SERVICE

I have been a loyal customer of MTN for the oast -+10 years and i have never tried to change networks, but recently i have been dissapointed by the only network that i have been a part of for all these years.<br> Recently i lost my phone and as a result lost my mtn simcard with the phone. On Saturday 14 2015 I called the MTN call centre to do a SIM SWAP. I answered all the questiones that was asked (ie the 3 numbers i frequently call, the price plan etc) and i passed the \test". The lady then proceeded with the SIM SWAP and advised me that it would take 24 to 48 hours before the SIM SWAP completed. Today is Tuesday 17 March 2015"