BAD! BAD! BAD! Service!

<p>I requested a sim swap over a week ago at the Sunninghill branch. All was done from my and the consultant's side and I paid R140 for it(no sense why it's that expensive), but MTN has failed to reactivate my number! This is totally unacceptable, it's been over a week and neither I or the consultant receive feedback from the many requests she's escalated to all departments that may resolve my issue! I'm losing business because of this line!</p> <p>If I have to go another day without it i am terminating my contract immediately because you are failing to provide me with the service that I pay for!</p>