GS
Gerrit S

1 reviews | Active since Mar 2015

10 Nov 2016, 16:42

Bad bad bad service

<p>I called mtn direct, went to mtn mountain mill mall , Mtn Robertson. They all have no stock of the sony xz with watch. *** how can you advertice something but nothing that false advertising. I WANT 1. I orderd 2 weeks ago and still nothing useless mtn as always.</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply14 Nov 2016, 09:51
Official

Good morning Gerrit

Thank you for bringing this to our attention.

We appreciate that you have made us aware of the difficulty that you have endured in trying to obtain your device at MTN Mountain Mill.

I apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.

The matter has been escalated to the management team of the store for urgent attention on the stock issues to be addressed. We don't want you to lose faith and we will ensure that the team contact you to try to restore your faith in MTN.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards
Yahya

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