BAD BAD BAD MTN

BAD BAD BAD COMPANY MTN!!!! I have been waiting for a replacement phone for my faulty new Sky Package contract S9+ phone for 16 days now.

Nobody cares or comes back to me. If my faulty phone leaves your MTN assesment centre in Cape Town WHY do I have to wait weeks till the phone arrives in your JHB warehouse for a RMA number before you will replace my phone???? Its moving hands within your own COMPANY!!!!

I sit on the phone for hours just to try and speak to a consultant, no dedicated lines either for either JHB or DBN. You are a telecommunications giant with no dedicated phone lines to major hubs?????? WHAT????

No floor managers on duty or available??? Its a complete CIRCUS!!!!!! I have to run a business. I cannot spend any more time in your circus!!!! I've been loyal customer with MTN for 22 years now, but NOT sadly this will end.

I will also cancel my debit order with the bank and go to another service provider. Terrible useless company! Adios Amigo's!