Bad bad bad bad service

<p>I have and mtn data contract with a alcatel wifi device. Since day one, we were having problems with our date. It got to a point where I really do not what this contract any more the service is bad, the reception is bad, and the call center THE WORST.</p> <p> </p> <p>3 Days ago my husband wanted to go on the internet, (which was not used for anything except emails since our data was recapped for the month) won’t you believe - no data. He went on his phone bought 300meg data bundles. As he switched on the Wi-Fi device - NOTHING NO INTERNET NO DATA- accept on the night express there lies the data he just bought with the normal 2 gig night express (which we never use). Tonight I BOUGHT 300 Meg data bundles for the same account from my bank account. I opened the MTN portal to check my data went to the ussd code typed in *141# ( 0 data.) typed *141*1# ( 2 gig night express and 700mb night express). Well I thought this must be a technical fault lets phone MTN.</p> <p> </p> <p>We spoke to 3 different call center agents. The first one told my husband that she can see that is a system fault. She would rectify it and all we need to do is restart the device. did that - NO DATA.</p> <p>Phoned again spoke to an arrogant Celilo Romhido. He keeps telling me that I USED UP ALL THAT DATE (in a matter of seconds REALLY) after his arrogant started to annoy me I phoned again.<br /> Spoke to a very friendly Mandy Mankeni she only escalated the problem for MTN to investigate.</p> <p> </p> <p>So in the meantime I am losing money and time. I did not buy data to serve the web or do something that can wait till MTN decides to rectify the problem NOOOOO I am on a deadline and need the internet for WOR****!!</p> <p> </p> <p>I do not WANT this contract anymore and I am not satisfied with MTN not the service not the call Centre not the product.</p> <p> </p> <p> </p>