DK
Daisy K

1 reviews | Active since Sept 2019

01 Sept 2023, 16:12

Bad Bad Bad Bad Service.

I have successfully managed to cancel my contract with MTN a couple of months ago but to date they are still debiting my account.

I have called their retentions department. The lady I spoke to Aviwe said that she can't assist with checking the invoice because their systems are down. I was put on hold for over 20 minutes.

I have previously spoken to gentleman I unfortunately forgot his name when MTN debited funds from account, and he told me it was the last debit that I owed before the cancelation.

Why are you still debiting my account MTN? And when we reverse they ruin my credit score.

Bad bad bad company, I wouldn't recommend it to anyone. Terrible service. They don't update their systems. I will take this to Experian and provide a cancelation so you are removed from my profile. The contract ended April 2023 already for f*cks sake.

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