Bad Bad Bad

<p>I do not know where to begin with this.</p> <p>Me and my partner went to mtn in three rivers with a third party the current contract holder on the 02/09/2016 , we went to sighn change of ownership on a mtn contract ********** 630. we were told that on monday 05/09/2016 we will be informed as to the status, monday came and at about 3pm we called to find out the progress we were told there is nothing done yet.</p> <p>Teusday we called the mtn store again to speak to the consultant Thuli and it is a absolute nightmare to get through to anyone at this store, again told that the change of ownership is not done.</p> <p>Wednesday came and we got fed up with this case now we were told 24 hrs and its been more.</p> <p>My partner coresponded with the mtn store via email where he was told that a transfer is a pain and it can take anything from one month to 1 day.</p> <p>on the other hand I got ahold of Pat Mamane at headoffice where she asured me we will have feedback on thursday by 10 am again i had to call in to find out what is going on only to be told im in a meeting on the landline she will call me back i cannot understand why i have to call and my partner has to keep on calling mtn for the feedback we are promised, does mtn feel so little for their clients that they make empty promises.</p> <p>I on the other hand have been a loyal customer of mtn for years and never has anything like this ever happned to me however i hear the chatter of people saying that the service is extremly bad i never wanted to believe it but now i do it is bad really bad.</p> <p>Really mtn catch a wakeup </p> <p>I f i read these reviews on here it seams that it went from any company can have a few problems to an absolute nightmare </p> <p>we need feedback please asap </p>