HB
Henk B
1 reviews | Active since Apr 2019
05 Apr 2019, 11:18
BAD BAD BAD !!!!
I am GATVOL for all the SPAM and DATA sms's to double your data, do this, add this and and and and !!! Online you can find the sms service to stop or opt out of these messages but it NEVER stops!!! Some days 2times a day the same **** !!! ***??????????????????
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Replies (1)
MTN South Africa's replyOfficial
09 Apr 2019, 07:02Good day Henk Brits
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly note that you can use the below code to stop marketing.
dial *136*5# , choose option 4 (Content Services), option 2 then option 3.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsDinesh KowlasarComplaints Management team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly note that you can use the below code to stop marketing.
dial *136*5# , choose option 4 (Content Services), option 2 then option 3.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsDinesh KowlasarComplaints Management team
Best regards,
MTN South Africa's reply09 Apr 2019, 07:02
Official
Good day Henk Brits
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly note that you can use the below code to stop marketing.
dial *136*5# , choose option 4 (Content Services), option 2 then option 3.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsDinesh KowlasarComplaints Management team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly note that you can use the below code to stop marketing.
dial *136*5# , choose option 4 (Content Services), option 2 then option 3.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsDinesh KowlasarComplaints Management team
Best regards,