TZ
Thabile Z
1 reviews | Active since Aug 2015
17 Sept 2015, 20:25
Bad Bad and Bad
I have written numerous times about MTN but I don't seem to be getting assistance. They are continuing to over debit my account last month it was R400 due to content charges that they have failed to justify hence they said it's R2/R3 a day for 30 days. This month the very same thing happened.
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MTN South Africa's replyOfficial
18 Sept 2015, 08:26Hello thabilezondi88,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the content charges are third party subscriptions that you activate on your number. Your number has successfully been unsubscribed from the RatenDate subscription.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the content charges are third party subscriptions that you activate on your number. Your number has successfully been unsubscribed from the RatenDate subscription.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply18 Sept 2015, 08:26
Official
Hello thabilezondi88,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the content charges are third party subscriptions that you activate on your number. Your number has successfully been unsubscribed from the RatenDate subscription.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the content charges are third party subscriptions that you activate on your number. Your number has successfully been unsubscribed from the RatenDate subscription.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***