FB
Fiona B
1 reviews | Active since Aug 2017
05 Dec 2017, 15:43
Bad attitude bad service MTN Baywest Mall
I was in MTN upstairs shop yesterday to buy a pre paid sim and have it Rica'd. Just to be met by a slouching non helpful, disinterested consultant namely Mia. I asked to purchase a sim and have it rica'd. I gave my Id and she advised proof of address was required and I advised I am a client they can use my billing form MTN as proof, by which she merely responded, No we dont print you need proof of address I cant help you. Need I say more. My previous sim had been rica'd with my ID and my MTN Bill but Mia was just not interested in assisting me at all.
Helpful (0)
Replies (1)0
Replies (1)FB
Fiona B's updateReviewer Update
06 Dec 2017, 17:11That is not what I am questioning. How come previously I was assisted in the same branch with a sim being Rica'd. The consultant used my MTN account that is on your file as my proof of account. My question is how come this could not be done again, also you did not mention anything about the tardiness of the consultant, or is that just the norm one can expect when visiting a MTN store. Rude and lazy staff.
FB
Fiona B's update06 Dec 2017, 17:11
Reviewer Update
That is not what I am questioning. How come previously I was assisted in the same branch with a sim being Rica'd. The consultant used my MTN account that is on your file as my proof of account. My question is how come this could not be done again, also you did not mention anything about the tardiness of the consultant, or is that just the norm one can expect when visiting a MTN store. Rude and lazy staff.