1 reviews | Active since Nov 2015
Bad attitude and VERY bad service
This is a follow up from a response from Nompumelelo for REQ: ***.<br> <br> Did you bother to even read my complaint????? wow! This is exactly what I have been dealing with, people who do not give a damn about the customer. You copy and pasted Lebogang's response, which I said that I got but she didn't bother to respond to my other messages. I am so disgusted with your response, didn't answer any of my questions. WOW<br> <br> In previous response I also saw that my balance outstanding it R 4800, I didn't any billing document for November so how am I supposed to know how much I need to pay for that.<br> <br> Again, here are the 4 things I had asked for in my previous query....PLEASE READ AND RESPOND APPROPRIATELY!!!<br> <br> <br> So 4 things:<br> 1. separate my accounts. I signed 2 different contracts. If it means I go to consumer commission, I will<br> 2. How do I lay a formal complaint?<br> 3. I want termination fees for 083 53 number<br> 4. Is it policy that your people ignore customer emails? That they are so rude?????<br> <br> Can Nompumelelo please not bother to respond. second time she responds to my queries and she doesn't even answer my questions.<br> <br>
Thank you for your post.
Kindly note that the matter has been escalated to the Legal department for assistance.
Kind Regards
Nompumelelo
Thank you for your post.
Kindly note that the matter has been escalated to the Legal department for assistance.
Kind Regards
Nompumelelo
