Bad attitude and service

2/03/ 2016 at +/- 3:PM I went into the MTN N1 City branch .The 2 assisting desk were occupied so I waited for assistance. While i was standing and waiting for about 10 minutes I realized that the consultant who was at the No 2 desk was not helping the guy with any products or advise but was having a hearty conversation with the gentleman with great laughter and frivolity. It looked like an acquaintance . As he was leaving he kept on going back to her with much laughter and fooling. I then asked her if she was finished with the client and that I just want to ask her a quick question. She rolls her eyes and tells me she is attending to the other lady that was standing in the shop. I saw that the lady was attended to by the other assistant in the shop and she ( the number 2 cubicle assistant) just need change for something she purchased as she did not sufficient change in her cash register so the floor assistant went to the back for the change with the money in her hand. I said to the no 2 cubicle assistant that i just want to know if they have a Samsung tech in the branch. With extreme reluctance& rolling of the eyes she said that there is one at Celluar City ,Very bad service,